Tourism trade

Trade customers can book groups of 10 or more people for a self-led visit (General Admission) to the Museum and are able to access ticket discounts for special exhibitions or tours. No bookings are required for General Admission for less than 10 people.

Choose from a range of tours and exhibitions by clicking on the selection above.

Private tours are available on request by contacting the Tourism Bookings Office.

Refer to our Privacy Statement outlining how we deal with your personal information.

Your visit to Bilas: Body Adornment from Papua New Guinea can be booked online, by clicking on 'Book tickets to Bilas’ above. Select your preferred date, and then select a time and complete the booking form. Make sure you check 'Exhibition add-on' to book into Bilas: Body Adornment from Papua New Guinea.

Tourism trade prices are available, and we will provide a quote upon receiving your booking request. Alternatively, you can send an enquiry to the Tourism Bookings Office.

A booking confirmation with updated prices will be emailed to you within 7 days of your booking.

Contact our Tourism Bookings Office at least two weeks prior to your visit, unless stated otherwise for a particular program or exhibition. Payment is based on the final number confirmed.

Please ensure you read the Terms and Conditions before making a booking.

Self-led visits (General Admissions) are free and include access to all our permanent exhibitions. Charges apply for educator-led programs, guided tours, and special exhibitions.

After you have confirmed your numbers with the Tourism Bookings Office, payment can be made by credit card over the phone also through our Tourism Bookings Office at least two weeks prior to your visit. If requested, a tax invoice can be issued and must be paid within 14 days from date of issue.

Payment process may vary for special exhibitions.

Please ensure you read the Terms and Conditions before making a booking.

Contact our Tourism Bookings Office. Changes or cancellations can be made up to two weeks before your visit, unless stated otherwise for a particular program or exhibition.

Please ensure you read the Terms and Conditions before making a booking.

The following ratios apply for Tour leaders:

• Adult groups: 1 group leader to 15 people and a maximum of 3 in total

To help keep our staff, visitors and community safe, the AM has COVID-19 protocols in place, including physical distancing, increased cleaning and hygiene practices. Facemasks are encouraged.

View our full COVID-19 safety information here.

We recommend using our visitor map to plan your visit. We also strongly recommend teachers and group leaders visit the Museum and familiarise themselves with the site prior to their group booking.

We encourage all groups of 30 or more people to split into smaller groups within the exhibition spaces. Take the stairs where possible and be mindful of others who may need to use the space, such as people in wheelchairs or who have prams.

Please contact our Tourism Bookings Office if you would like to explore the Museum before your booked arrival time. You are welcome to explore the Museum after an educator-led session, special exhibition or tour.

Further information is available about accessibility and inclusion at the Museum on our website, including our Accessibility Action Plan.

We also provide a Visual Story to help you prepare for your visit.

The nearest train stations are St James, Museum and Town Hall. Each are of equal distance to us and are an easy 7-minute walk. Please note that Museum Station does not offer lift access at this stage. If you have a stroller or wheelchair, please note that your journey through Hyde Park will end in stairs at each of the museum corners on College and Park Streets. Level exit is available at the St Mary's Cathedral pedestrian crossing if coming from St James Station, and at the corner of College and Liverpool Streets if coming from Museum Station.

For bus services arriving in the city centre, alight near Hyde Park or Town Hall and walk east along Park Street towards Kings Cross – a 7-to-10-minute walk.

The Australian Museum is located on the corner of College Street and William Street in central Sydney, just across the road from Hyde Park and opposite St Mary's Cathedral. For further directions, please see our Parking and Public Transport page.

No dedicated parking is available for buses at the Museum. There is a bus drop-off bay outside the Groups Entrance, on William Street, which can found at what3words.com/edit.jumped.cable.

Bus parking may be available near St Mary's Cathedral, The Domain, and around the City of Sydney.

Please enter the Museum through Crystal Hall. This is the Museum’s main entrance, at the corner of College Street and William Street, and is wheelchair accessible. It can be found at what3words///ports.penny.winter.

Take a break and enjoy food with a view at No. 1 William on Level 4 or discover our family-friendly kiosk the Billabong Waterhole, on Level 2. Read more on our food and dining page.

There are bubblers near the Patricia McDonald Education Rooms on Lower Ground and near the bathroom facilities on Level 1 and 2.

Our cloakroom is located on Lower Ground and is open during business hours. The Museum reserves the right to close the cloakroom without notice.

Please do not bring bags larger than A3 size, carry-on luggage, wheeled shopping carts, long umbrellas, scooters, balance bikes, tripods, selfie-sticks or bulky items to the Museum as you may be denied entry. For more information on prohibited items, please refer to our Terms of Entry.

Please ensure items are collected at least ten minutes before closing.

You are permitted to take photos and videos in our permanent exhibitions unless stated otherwise. Restrictions may apply to temporary exhibitions. Please ensure that your camera flash is turned off when photographing collection specimens and objects.

For more information, read our Terms of Entry.

Lost property is located at the Admissions Desk on Ground level. If you have left something behind after your visit, please contact the Museum on (02) 9320 6000.

The Museum Shop is located on Ground level. You can find a range of gifts, books, toys and resources relevant to exhibitions, science, culture and history topics.

No food or beverages are permitted in the shop.

You can ask our staff at the Admissions Desk on arrival.

Please call our Tourism Bookings Office on (02) 9320 6222 if you are running late.