General admission is free!

Experience the revamped Australian Museum for free. Enjoy expanded galleries, more of our collection on display, transformed gathering spaces, a new shop, a second café, a renovated Members Lounge and updated amenities.

General admission to the Australian Museum is free for adults and children, for a limited time.

Opening hours are 10am - 5pm daily.
The AM is open every day, except Christmas Day.

General admission includes entry to all permanent exhibitions as well as Australian Geographic Nature Photographer of the Year.

View our visitor map for locations of exhibitions, amenities and information about low, medium and high sensory areas across our galleries. The AM Visual Story has also been created for visitors on the autism spectrum and those with sensory sensitivities to prepare for their visit.

The AM will also be open late from 5pm – 9pm on Thursdays until further notice.


Do you need to book a ticket?

Tickets are not required for general admission; however, you are required by the NSW Government to register your details on arrival for COVID-19 contact tracing purposes. We will be carefully monitoring capacities in venues, and will introduce timed ticketing for general admission if necessary. Visitor calculations have been made for each area of the Australian Museum, meeting the 2 square metres rule. AM staff are on duty to assist the safe movement of visitors around the museum.

Please read our Ticket Terms and Conditions for further information.



COVID-19 safety alert

The Australian Museum (AM) is committed to protecting the health of visitors and staff and minimising the spread of COVID-19.

Any visitors who have visited one of the identified venues on the NSW Health list, are feeling unwell or have any cold or flu-like symptoms, or are awaiting COVID-19 test results, should follow NSW Health guidance and delay their visit.

The AM is open to the public - our hours are from 10am – 5pm every day. The AM will also be open late from 5pm – 9pm on Thursdays until further notice.

To help keep our staff and visitors safe, we also remind everyone to always maintain social distancing while visiting the AM. Please read our Terms of Entry which are updated to reflect NSW Health’s latest responses to COVID-19.

Where COVID-19 is the reason for deferring your visit, pre-booked tickets can be changed to an alternate date at no charge or refunded (less any third party fees) by emailing visit@austmus.gov.au , quoting your Booking ID confirmation reference number. Our staff are busy answering enquiries, so please be patient. Rest assured; your enquiry will be addressed.

The AM’s existing COVID Safe measures including increased cleaning and hygiene practices remain in effect. We will continue to monitor the advice of NSW Health accordingly and update our guidance as appropriate. Thank you for helping us continue to keep our visitors and staff safe by following these guidelines.



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Special exhibitions

Special exhibition and event tickets can be purchased online or with cash, eftpos or credit card at the Admissions desk in Crystal Hall, Ground Floor. Credit card surcharges may apply.

Please note children aged 16 years and under must be accompanied by a supervising adult.

Please choose your session carefully as we do not offer refunds or session changes if you change your mind. Please read our Ticket terms and conditions for further information. You can also read information about Visiting the Australian Museum safely during COVID-19.

Education and tourism groups please contact the Group bookings office.


Australian Geographic Nature Photographer of the Year 2020

Witness nature at its most dramatic, graceful and unexpected with this stunning photography exhibition celebrating the diversity of the Australian, New Zealand, Antarctica and New Guinea bioregions.

This year’s exhibition showcases the timing, patience, artistry and technique of professional, emerging and junior photographers as they capture spectacular moments in time.

Visit this exhibition free of charge, included as part of free general admission to celebrate reopening.



Events, kids programs, workshops and tours

Discover our exciting program of events including kids and early childhood programs, afternoon and evening lectures, cultural activities and tours in the What's On calendar of exhibitions and events.



Visitor information

In line with NSW Health and other Government directives, please do not enter the Australian Museum (AM) if you or someone in your party:

  • is feeling unwell in any way
  • is experiencing flu-like symptoms such as fever, cough, a sore throat or fatigue
  • has been in close contact with a confirmed case of COVID-19
  • has visited a known COVID-19 case location during the relevant time and have been instructed to get tested and self-isolate
  • is awaiting the results of a COVID-19 test or has returned a positive result
  • have come from overseas and is required by law to quarantine themselves.

The AM reserves the right to deny entry to you and members of your party if:

  • any one fails to provide their personal information for Contact Tracing purposes (your personal information is handled in accordance with our Privacy Policy).
  • In the opinion of AM staff or Security, any member of your party appears to have symptoms that may place other people at risk or pose a danger to public health.

Until further notice, no cloaking facilities are available at the AM. Please do not bring bags larger than A4 size, long umbrellas or bulky items to the AM as you may be denied entry.

We will be observing strict physical distancing and hygiene measures to protect the health of visitors and staff and minimise the spread of COVID-19 (coronavirus).



To ensure the safety and security of all our visitors and staff and to protect our valuable collections, we ask that you observe the AM's Terms of Entry.

If you have any concerns regarding these conditions of entry please talk to one of our customer service staff members at the Admissions Desk. You can also provide feedback via email visit@austmus.gov.au or by calling +61 2 9320 6000.


Concession cards must be shown upon admission to receive the reduced special exhibitions charge:

  • Seniors Card-holders (all states)
  • International seniors aged over 60 years
  • International Student Card-holders
  • Australian Student Card-holders
  • Centrelink Healthcare Card-holders
  • Australian Government Pension Card-holders
  • Australian Veterans' Affairs Gold Card-holders.

To celebrate our reopening, general admission to the Australian Museum will be free for adults and children for a limited time

  1. To enter the AM with free general admission visitors will:
    • Arrive at our main Crystal Hall entrance on the corner of William and College Streets
    • On arrival at the Australian Museum, use your phone to scan the QR code and enter your details for Covid-19 contact tracing should it be required by NSW Health
    • General admission is not timed and visitor calculations have been made for each area of the Australian Museum, meeting the 4 sqm regulations
    • COVID-19 marshals will ensure limits are not exceeded in gallery and exhibition space.

Please contact the booking office to plan your Australian Museum educational program and visiting arrangements for groups.


To access the Museum’s complimentary Wi-Fi, look for ‘AMPUBLIC’ in your device’s available Wi-Fi network list.

Terms & Conditions apply.


Baby-change

Baby change facilities are available on the Ground floor and Level 2 toilets. Please refer to the museum map for specific locations.

Toilets

Toilets are available on every level.

Wheelchair accessible toilets on located LG, G and levels 2, 3 and .

Cloaking

Our cloaking room is currently closed and large bags will not be permitted.

First-aid or lost children

If you need assistance please contact the nearest staff member wearing a black or orange 'Welcome' t-shirt.

Photography

Video and flash photography are permitted in all galleries except the Westpac Long Gallery and First Nations galleries.

Please check with Australian Museum staff before taking photographs in those exhibitions.


As part of a NSW Government requirement, from 1 July 2012 the Australian Museum will apply a surcharge on all transactions made by credit cards. Surcharge rates are determined on a cost-recovery basis only. No surcharge will be incurred when paying with eftpos or cash.

Please refer to Online purchase Terms and Conditions for more information.



Why not join the family?

Discover even more by becoming a Member. Delve into the Australian Museum’s collections, join a vibrant community and support our groundbreaking research and cultural projects.

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