We’re looking forward to welcoming you back.
After a year of renovation, we’re thrilled to announce that on 28 November we will welcome visitors, members, volunteers and friends back to a transformed and free Australian Museum.
The $57.5 million redevelopment of our nearly 200-year-old museum known as Project Discover has delivered tremendous outcomes that will be enjoyed by guests for generations to come: redesigned gathering spaces, expanded galleries, more of our collection on display, a new shop, a second café, a renovated Members Lounge and updated amenities.
General admission will be free!
To celebrate our reopening, general admission to the Australian Museum will be free for adults and children for a limited time.
Opening hours will be 10am - 5pm daily. The AM will be open every day, except Christmas Day.
General admission includes entry to all permanent exhibitions as well as Australian Geographic Nature Photographer of the Year.
Tickets are not required for general admission; however, you are required by the NSW Government to register your details on arrival for Covid-19 contact tracing purposes. We will be carefully monitoring capacities in venues, and will introduce timed ticketing for general admission if necessary. Visitor calculations have been made for each area of the Australian Museum, meeting the 4 sqm regulations. COVID-19 marshals will ensure limits are not exceeded in gallery and exhibition spaces.
Timed ticketing is already in place for our exhibition Tyrannosaurs - Meet the Family, with limited numbers per session. Please book your tickets in advance.
While transforming a museum in the middle of a pandemic is not something we envisaged, we’ve been working non-stop to prepare our premises, facilities and staff to ensure the greatest level of safety for everyone who visits the Australian Museum. From sign-in to signage to sanitising, visitors will find their visit to the Australian Museum is safe and hassle-free.
Special exhibition and event tickets can be purchased online or with cash, eftpos or credit card at the Admissions desk in Crystal Hall, Ground Floor. Credit card surcharges may apply.
Please note children aged 15 years and under must be accompanied by a supervising adult.
Please read our Terms of entry and Online ticket purchase terms and conditions for information on ticket refunds and exchanges, as well as Visiting the Australian Museum safely during COVID-19.
Education and tourism groups please contact the Group bookings office.
Tyrannosaurs – Meet the Family
This summer the world’s most feared dinosaur, Tyrannosaurus rex, comes crashing out the Cretaceous and into the new blockbuster gallery at the Australian Museum. But watch out, the 13-metre-long, saw-toothed predator isn’t coming alone – the whole tyrannosaur clan will be roaring to meet you.
Come face-to-face with a life-sized T. rex, run for your life in a virtual experience, you can even hatch a dino egg in this interactive exhibition.
Please note as the AM’s major exhibition, Tyrannosaurs - Meet the Family requires a paid ticket. In line with COVID-19 regulations, visitor capacity is limited.
|Child 4-15 years old||$10|
|Child 0-3 years old||Free|
|Family 1A + 2C||$34|
|Family 2A + 2C||$51|
|Family extra child||$8.50|
|Members - selected sessions *||Free|
|Members – all available sessions*||50% discount|
* Members please LOGIN WITH YOUR CARD NUMBER on the webstore registration page to access your discounts and free ticket sessions.
Australian Geographic Nature Photographer of the Year 2020
Witness nature at its most dramatic, graceful and unexpected with this stunning photography exhibition celebrating the diversity of the Australian, New Zealand, Antarctica and New Guinea bioregions.
This year’s exhibition showcases the timing, patience, artistry and technique of professional, emerging and junior photographers as they capture spectacular moments in time.
Visit this exhibition free of charge, included as part of free general admission to celebrate reopening.
Events, kids programs, workshops and tours
In line with NSW Health and other Government directives, please do not enter the Australian Museum (AM) if you or someone in your party is:
- Feeling unwell in any way
- Experiencing flu-like symptoms such as fever, cough, a sore throat or fatigue
- Has been in close contact with a confirmed case of COVID-19
- Has visited a known COVID-19 hotspot in the last 14 days.
The AM reserves the right to deny entry to you and members of your party if:
- In the opinion of AM staff or Security, any member of your party appears to have symptoms that may place other people at risk or pose a danger to public health.
Until further notice, no cloaking facilities are available at the AM. Please do not bring bags larger than A4 size, long umbrellas or bulky items to the AM as you may be denied entry.
We will be observing strict physical distancing and hygiene measures to protect the health of visitors and staff and minimise the spread of COVID-19 (coronavirus).
To ensure the safety and security of all our visitors and staff and to protect our valuable collections, we ask that you observe the following terms of entry:
1. While in the AM you:
- Accept that you enter the AM at your own risk and acknowledge that, to the maximum extent permitted by law, the AM is not responsible for any loss, damage, harm or injury arising from your entry to the premises.
- Must comply with any direction from AM staff or Security.
- Must follow instructional signage regarding consumption of food and drink, hygiene, capacity limits, directional flow and photography.
- Must conduct yourself in a manner which, in the reasonable opinion of the AM, does not interfere with, disrupt or offend other persons.
- Must cloak large bags (bigger than A4 paper size), long umbrellas, bulky equipment and any other items as directed by AM staff or Security.*
- Must keep your strollers, pushchairs and buggies with you or park them in the dedicated parking areas or collapse them for cloaking.*
- Must ensure children under 16 years of age are accompanied by an adult and are supervised at all times.
- Must wear appropriate clothing and footwear at all times.
2. Safety and security
The AM reserves the right to:
- Exclude or remove any person from any building, or part of any building or site for any reason.
- Visually or physically inspect any bag or object, while you are on AM premises – this may require your assistance to move or remove items from the bag to facilitate our inspection.
- Prohibit any other personal items it deems necessary.
- The AM operates Closed Circuit Television (CCTV) cameras throughout AM premises.
3. Prohibited items may not be brought into the AM
Prohibited items are:
- Any animal (other than an assistance animal accredited under a State or Territory law to assist a person with a disability to alleviate the effects of disability; or that is accredited by an animal training organisation).
- Any kind of real or toy weapon, firearms or other items or substances which the AM considers to be dangerous.
- Bicycles, scooters, balance bikes, tripods, selfie-sticks, aerosol containers, laser pointers, rolled prints/posters, metal tip umbrellas, balloons and drones are not permitted.
- Any item which, at the discretion of AM Security, is considered capable of being used to cause damage to our collections or conceal a collection object for removal.
4. Protecting our collections – things you must not do inside the AM:
- Use any photographic, video or audio recording equipment in areas where this has been restricted.
- Use professional photography equipment, including flashes, without the prior approval of the AM.
- Touch, or in any other way, interfere with collection objects or displays unless indicated
- Smoke anywhere on AM premises.
- Eat or drink (including having containers of food or drink) in display areas and galleries or other places where this is restricted. Food and drink may only be consumed in designated spaces within the AM.
5. Recordings inside the AM for personal use and digital engagement
In areas where photography is permitted, please ensure that you:
- Do not make any recording or take any identifiable photograph of any person without the permission of that person or their legal guardian.
- Do not sell, license or otherwise publish, disseminate or reproduce (or permit such), whether in whole or in part, any images or recordings taken inside the AM for commercial purposes without the AM’s prior express agreement.
- Notwithstanding the above, if you upload, publish or disseminate any user generated content taken on AM premises (including, without limitation, photographs, video recordings, data recordings or sound recordings) to any digital media platform, including social media (User Generated Content), you consent to the commercial exploitation, throughout the world, of that User Generated Content by any means (including, without limitation, by re-sharing or re-posting such content) by the Australian Museum and our commercial and other partners without compensation on a perpetual, irrevocable and worldwide basis.
6. Film crews and images
From time to time, the AM or its designated crew, may set up to film, record or photograph (Images) inside the AM. Areas subject to filming will have signage posted and you may be asked to sign a consent form for you, or any children in your party, where your image is recognisable.
Notwithstanding any written consent provided, by entering the AM premises you consent to and authorise the AM to take Images, use, reproduce and disseminate them via any means in any context or for any purpose without further authorisation by, or compensation or attribution to you. All Images are the sole property of the AM or its licensees and by entering AM premises you release the AM from liability arising on account of such usage.
7. Ticketed exhibitions and events
You must have a valid ticket or pass to enter ticketed exhibitions or events at the AM. Tickets are only valid if purchased from the Australian Museum or an authorised agent and cannot be resold for a premium. The AM reserves the right to exclude you from a ticketed exhibition or event where the ticket breaches the ticket terms.
The AM is committed to making its collections and exhibits accessible through various public exhibitions and online.
We recommend that visitors with access requirements visit our website for details on accessible and inclusive programs and facilities to help plan your visit and/or ask at our front reception desk for details.
9. Personal information
[*] Cloaking service suspended during the COVID-19 pandemic
If you have any concerns regarding these conditions of entry please talk to one of our customer service staff members at the Admissions Desk. You can also provide feedback via email firstname.lastname@example.org or by calling +61 2 9320 6000.
Concession cards must be shown upon admission to receive the reduced special exhibitions charge:
- Seniors Card-holders (all states)
- International seniors aged over 60 years
- International Student Card-holders
- Australian Student Card-holders
- Centrelink Healthcare Card-holders
- Australian Government Pension Card-holders
- Australian Veterans' Affairs Gold Card-holders.
To celebrate our reopening, general admission to the Australian Museum will be free for adults and children for a limited time
- To enter the AM with free general admission visitors will:
- Arrive at our main Crystal Hall entrance on the corner of William and College Streets
- On arrival at the Australian Museum, use your phone to scan the QR code and enter your details for Covid-19 contact tracing should it be required by NSW Health
- General admission is not timed and visitor calculations have been made for each area of the Australian Museum, meeting the 4 sqm regulations
- COVID-19 marshals will ensure limits are not exceeded in gallery and exhibition space.
2. Entry to our major exhibition Tyrannosaurs - Meet the Family requires a paid timed-entry ticket, and capacity is limited:
- Please follow the guidelines above for general admission to the museum.
- Have your ticket ready and make your way to the entry of the exhibition located in the Grand Hall on the Upper Ground Level, before your session start time
- Buy tickets to our major exhibition, Tyrannosaurs – Meet the Family, in advance
- Tickets are limited and timed entry to allow for COVID Safe distancing in the gallery
- Purchase tickets online at Australian.Museum.
Baby change facilities are available on the Ground floor and Level 2 toilets. Please refer to the museum map for specific locations.
Toilets are available on every level.
Wheelchair accessible toilets on located LG, G and levels 2, 3 and .
Our cloaking room is currently closed and large bags will not be permitted.
First-aid or lost children
If you need assistance please contact the nearest staff member wearing a black or orange 'Welcome' t-shirt.
Video and flash photography are permitted in all galleries except the Westpac Long Gallery and First Nations galleries.
Please check with Australian Museum staff before taking photographs in those exhibitions.
As part of a NSW Government requirement, from 1 July 2012 the Australian Museum will apply a surcharge on all transactions made by credit cards. Surcharge rates are determined on a cost-recovery basis only. No surcharge will be incurred when paying with eftpos or cash.
Please refer to Online purchase Terms and Conditions for more information.
Why not come and meet the family?
This summer the world’s most fearsome dinosaurs are crashing out the Cretaceous and into the new blockbuster exhibition space at the Australian Museum. Tyrannosaurs - Meet the Family opens 28 November 2020.Discover more