In line with NSW Health advice, the AM remains temporarily closed to the public. Follow us on social media to receive the latest updates regarding reopening. We look forward to seeing you online and hopefully onsite again soon.


The Australian Museum (AM) is committed to protecting the health of visitors and staff and minimising the spread of COVID-19.

Any visitors who have visited one of the identified venues on the NSW Health list, are feeling unwell or have any cold or flu-like symptoms, or are awaiting COVID-19 test results, should follow NSW Health guidance and delay their visit.

In line with NSW Government rules, wearing a fitted face mask is mandatory while you are visiting the Australian Museum. To help keep our staff and visitors safe, we also remind everyone to always maintain social distancing while visiting the AM. Please read our Terms of entry which are updated to reflect NSW Health’s latest responses to COVID-19.

The AM’s existing COVID Safe measures including increased cleaning and hygiene practices remain in effect. We will continue to monitor the advice of NSW Health accordingly and update our guidance and Terms of entry as appropriate.

Thank you for helping us continue to keep our visitors and staff safe by following these guidelines.


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Book online

Buy tickets to programs in advance. Tickets are limited and timed entry to allow for safe distancing in the museum. General admission is not timed and AM spaces will have some capacity restrictions.

Stay home - Covid 19

Stay home if unwell

If you have cold or flu symptoms, have recently returned from overseas or have been in contact with someone from a COVID-19 hotspot, we ask you to please stay home.

Check-In - Covid 19 rules

Check in

On arrival at the Australian Museum, use your phone to scan the QR code and enter your details for contact tracing.

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Keep clean

Wash your hands regularly and use the hand sanitiser provided throughout the Museum.

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Give some space

Maintain physical distancing – stay at least 1.5m apart, stand on the markers when queuing and observe the capacities of each room.


We’re also doing our bit to keep the AM a safe space for everyone. Here’s what you can expect from us:

  • We’re cleaning our facilities frequently throughout the day with hospital-grade disinfectants by dedicated, trained team members
  • We’ve installed protective screens in places such as cafés, shops and information desks
  • The seating provided in our museum has been spaced in line with NSW government requirements
  • Some digital touch screens and hands-on exhibits will be switched off or closed, others will remain available with hand sanitiser nearby
  • Our staff have undertaken COVID Awareness training and are here to help maintain a safe environment.

Ticket enquiry

eg. 11059000

Group bookings

If you have booked a group visit to the AM, please help us ensure a COVID Safe visit for your group by taking the following measures:

  • NSW Health requires at least two group leaders per group to register their contact details via the Service NSW app.
  • It is the responsibility of the group leaders to keep an electronic record of the names and individual contact details of the other members of their group.
  • If the group leaders are unable to register each member of the party using the Service NSW app, they are responsible for keeping a separate electronic record for contact tracing purposes only and
    • confidentially and securely storing the electronic record for no less than 28 days; and
    • providing those electronic records to the Chief Health Officer as soon as practicable and not later than 4 hours if requested to do so by the AM or NSW Health.

FAQ


Is the AM COVID Safe? What safety measures are you taking?

We are committed to keeping visitors and staff safe and has achieved the NSW Government’s ‘COVID Safe’ industry standard by demonstrating adherence to the respective Government and public health guidelines.

We remind everyone to always maintain social distancing while visiting the AM.

We have also implemented COVID safety measures, including:

  • Cleaning our facilities frequently throughout the day with hospital-grade disinfectants by dedicated, COVID-trained team members.
  • Installed protective screens in places such as cafés, shops and information desks.
  • The seating provided in our Museum has been spaced in line with NSW government requirements.
  • Some digital touch screens and hands-on exhibits will be switched off or closed, others will remain available with hand sanitiser nearby.
  • Our staff have undertaken COVID Awareness training and are here to help maintain a safe environment.

For more information on how the AM will continue to keep our guests and staff safe, see here.


Admission information

Prices for admission to the Australian Museum (AM) can be found on the Admissions page.

Thanks to the NSW Government, general admission to the Australian Museum is free for adults and children for a limited time.

General admission is not timed and visitor calculations have been made for each area of the Australian Museum, meeting the 4 square metres rule. AM staff are on duty to assist the safe movement of visitors around the museum

We hope you have a roaring good time at the new Australian Museum!

Please note, NSW Health requires the AM to collect your personal information for the purpose of contact tracing to help contain the spread of COVID-19. We may need to share your information with NSW Health if someone who has tested positive for COVID-19 lists the AM as a place they recently visited. Read our privacy statement to find out how your personal information is shared and stored.