Maggie Chien

Maggie leads the People and Culture function for the Museum as Associate Director, bringing over 15 years of comprehensive human resources management experience to the Museum. Maggie holds a Master of Commerce (HRM), a Bachelor of Commerce (Bus Econ) from University of NSW and is an AHRI Certified Academic of Human Resources (CAHRI).

Maggie is a member of the Museum’s Executive Leadership Team, responsible for development and implementation of People and Culture policies, strategies and projects to support the mission, values and strategic priorities of the Museum. Maggie ensures that people and culture considerations are central to all executive decision making and that best practice change management practices and frameworks are in place and applied.

People & Culture’s purpose is to optimise the Australian Museum’s outcomes through the provision of integrated people and performance solutions to achieve an agile, engaged and high performing workforce. People & Culture’s function:

• Develop strategic partnerships with our clients to provide people advice and solutions that anticipate and meet their business needs.
• Provide expert advice, support and tailored options to the business to enable them to effectively manage HR matters
• Support our clients to develop workplace cultures that foster high performance, employee engagement, diversity and inclusion.
• Facilitate effective and efficient people related change processes for our clients that minimise risk and ensure business continuity.
• Coach our clients to manage and enhance the performance of their employeesand effectively manage grievance, workplace issues and underperformance processes.
• Advise and support our clients to undertake organisational design, ensuring optimal structures and roles are in place to meet business needs.
• Develop the capability of leaders in the business to manage their people through the provision of guidance and coaching.