Visit & Book

General entry to the Australian Museum is FREE and no ticket is required. Special exhibitions and programs may require paid tickets. Please check our What's On calendar for details.

Book tickets online or purchase them at the Admissions Desk when you arrive. We recommend booking online to secure your preferred time, especially during weekends and school holidays.

Most visitors spend between 2-4 hours at the Museum. A highlights visit, including a special exhibition, takes about 2 hours, while exploring our permanent exhibitions in more depth can take 3-4 hours or longer.

Families with young children often enjoy a half-day visit of 2-3 hours including time in our hands-on Burra learning space.

The Australian Museum offers learning opportunities for education and community groups of all ages. For more information, visit our Education and group bookings page.

Tourism Trade customers can book a range of tours and exhibitions. Contact our Tourism Bookings Office to organise your visit.

Groups of 10 or more require advanced booking – at least two weeks for permanent exhibitions, or earlier for special exhibitions.

View our visitor map for indoor locations of exhibitions, toilets and amenities as well as information about low, medium and high sensory areas across our galleries.

Discover the location of our special and permanent galleries spaces, Museum Shop, food with a view and Members Lounge to visit at the Australian Museum.

Baby change rooms are available on Lower Ground near Cloaking, and in the Level 2 Parents Room.

Our cloaking room is located on Lower Ground (LG) and is open during business hours. Please ensure items are collected ten minutes before closing.

Enjoy a range of food and drink options during your visit to the Australian Museum. Bistro Gadi offers food with a view, Billabong Waterhole Café serves family-friendly refreshments, and Hintze Hall Espresso Bar is the perfect stop for coffee and snacks as you enter. For opening hours and more details visit our Food and drinks page.

The Australian Museum is committed to accessibility and inclusion for all visitors.

The Museum has wheelchair accessible entrances marked on the Museum Map and a range of accessible services and programs, including Audio Descriptive tours that you can access on your own mobile device.

A Changing Places facility is available on Level 2 next to the lifts, equipped with a full-sized change table and hoist. Please request the access to this facility from any AM staff, security or from the admission desk.

The AM Visual Story has also been created for visitors on the autism spectrum and those with sensory sensitivities to prepare for their visit.

Australian Museum Members receive FREE and discounted entry to special exhibitions, 10% discount at the Museum Shop and eateries, invitations to exclusive members-only events with access to the Members Lounge, and 20% discount on programs and events.

Join today and be part of what makes the Australian Museum extraordinary!

The Members Lounge is located on Lower Ground. Members can enjoy a relaxing space with complimentary tea, coffee and light refreshments, free WiFi, a library, and children's activities.

Photography is permitted for personal use in most areas of the Museum without flash, tripods or selfie sticks. Special conditions apply to First Nations galleries and objects protected under Indigenous Cultural and Intellectual Property (ICIP). See our photography guidelines and Terms of Entry.

To ensure the safety of visitors and our collections, luggage, large bags, weapons (real or toy), aerosol containers, paint, solvents, laser pointers, drones and balloons are not permitted. Smoking, eating outside designated areas, and commercial activities are prohibited. Assistance animals are welcome. See our Terms of Entry for more information.

To ensure visitor safety and protect our collections, please follow these Terms of Entry.

The Australian Museum (AM) is not responsible for the loss, theft, or damage of personal belongings brought onto Museum premises. Visitors are responsible for the care and security of their property at all times.

Reporting and recovering lost items

If you believe you have lost an item during your visit, please contact the AM as soon as possible by emailing visit@australian.museum or enquire in person at the Admissions Desk during regular Museum hours. All found items are recorded and held in accordance with the AM's Lost Property Procedures.

Lost property procedures

• All found property should be handed to the Admissions Desk.
• Valuable items, including wallets, handbags, mobile phones, jewellery, keys and identification documents, are transferred to AM Security for secure storage.
• The AM will make reasonable efforts to reunite lost property with its owner; however, we cannot guarantee the recovery or return of lost items.
• Holding Period: Lost property is generally held for up to 30 days from the date it is found.
• Unclaimed items may be disposed of, recycled, donated or otherwise dealt with at the AM's discretion after the retention period has expired.

Claiming lost property

To assist us in locating and returning your item, please provide:

• A detailed description of the item;
• The date and location where the item was lost, if known; and
• Your preferred contact details.

Before lost property can be returned, visitors may be required to provide proof of ownership and/or valid photo identification. The AM reserves the right to refuse the release of an item where ownership cannot be reasonably verified. Where an item is returned by post or courier, any associated delivery costs are the responsibility of the owner. The AM reserves the right to amend these terms and conditions at any time.