Do you have a question about an animal, mineral or object? Found a creature at home that you can't identify? Not sure what bird you photographed?

We can help.

First, please review our common enquires below to see whether we have answered your question or identified your specimen or object in the past.

If you cannot find what you are looking for on our website, please contact us using the enquiry form on this page. If your enquiry falls outside of the Australian Museum's fields of expertise, we can put you in contact with the most relevant institution or authority.


Have we already answered your question?

Find out what people have been asking our experts at the Australian Museum and access quick guides to identifying different species.

Check our common enquiries

Ask an Expert enquiry form

Still haven't found what you're looking for?

Click the 'Ask an Expert' button below to fill in our form and submit an enquiry to our team of experts. If you are uploading an image, you can also read our tips on how to take a good photo for scientific identification.

Please allow six to eight weeks for a response, though it could be longer depending on the volume and nature of the enquiries. Thank you for your patience.


Is it something outside our areas of expertise?

The Australian Museum Ask an Expert team focus on Australian species and First Nations cultural object information requests. Please review the links below for other expert advice:


How to take a good specimen photo

Photos should capture as much detail as possible so we can provide an identification. The more information we have on the item, the better our identification can be!



First Nations and Pasifika objects

The Australian Museum greatly appreciates requests to donate items to our cultural collections; however, new acquisitions are subject to a rigorous process of analysis to ensure they represent the best possible fit with our existing collections and priorities.

Please submit your enquiry to the Ask an Expert team via the online form for consideration.

Please do not send archaeological objects or cultural material through the mail.

Archaeological finds

If the item is found in situ (in the ground) please leave it and contact the Aboriginal Cultural Heritage Department, The Office of Environment and Heritage.

To report harm to Aboriginal items or sites call the Environment Line on 131 555.

If the item was found in a National Park, it would be best to inform them of the find.

To check which NSW Local Aboriginal Land Council is best to contact for advice please go to: https://alc.org.au/land_council

Cultural objects

Detailed information about the provenance of objects greatly assists us in assessing a request to identify or consider donations of First Nations cultural material, so to determine what the items are or advise on what to do next. Please refer to our Cultural collections donation webpage for more information.

Follow these tips to take a good photo for inclusion with your request:

  • Make sure the objects are in focus.
  • Include something for scale.
  • Take multiple images, turning the item over so we can see the entire object.
  • If the item has carved details, take photos of them.
  • Include the exact location of where the items were collected from.

Learn out more about the repatriation of cultural material here.