Visitor experience

We look forward to welcoming you to the Australian Museum.

At the Australian Museum, we believe everyone is welcome. We are committed to creating a visitor experience that is welcoming, accessible, safe and inclusive, where every visitor feels respected, supported and able to connect with the richness of life, the Earth and culture in Australia and the Pacific. Accessibility and inclusion are considered across our exhibitions, programs, events, digital experiences and visitor services to help more people engage with the Museum in ways that work for them.

General entry to the Australian Museum is free. Fees apply for special exhibitions and events. See our Visit & Book page for more information about opening hours, admission, exhibitions, getting here, group bookings and visitor facilities. We aim to provide clear information to help you plan your visit with confidence.

For information about accessible facilities, services and support available at the Museum, please visit our Accessibility page. If you have specific access requirements or would like to discuss your visit before you arrive, please contact us.

Phone: +61 (0)2 9320 6000
Email: visit@austmus.gov.au

For school excursions and other group bookings, please visit the Group Bookings page for further information.

We value visitor feedback and use it to continually improve the Museum experience. Feedback, compliments, suggestions and concerns can be provided in person, by phone, by email or through our online enquiry options.

Please read our Ticket Terms & Conditions for information about bookings, cancellations and refunds, and our Terms of Entry before your visit.

We hope you enjoy your time at the Australian Museum.