Our commitment

For almost 200 years, the Australian Museum has held knowledge in trust for the public, caring for nationally significant collections and sharing scientific and cultural knowledge with communities. The Museum recognises that access and inclusion requires experiences, systems and workplaces that reflect the diversity of how people move, communicate, learn, sense and participate, while upholding dignity, independence and cultural respect.

The Access and Inclusion Action Plan 2026–2028 commits the Museum to embedding access and inclusion in decision making, designing for difference, valuing lived experience as expertise, strengthening capability and culture, and using data, feedback and review to drive continuous improvement.

Within this Access and Inclusion Action Plan, the Australian Museum commits to:

  • Embedding access and inclusion at the point of decision making, not as an afterthought - across capital works, exhibitions, programs, digital platforms, employment practices and partnerships
  • Designing for difference by applying universal design principles that work across a spectrum of access needs, while recognising that equity sometimes requires tailored solutions
  • Valuing lived experience as expertise, ensuring people with disability continue to shape how the Museum plans, builds and operates
  • Balancing heritage with equity, acknowledging that conservation obligations must be met alongside our duty as a contemporary cultural institution
  • Strengthening capability and culture, so that inclusion is confidently and consistently practiced by staff, volunteers, contractors and leadership
  • Measuring what matters, using data, feedback and review to hold ourselves accountable and drive continuous improvement


Download our Accessibility and Inclusion Action Plan