Accessibility and inclusion

Free online audio description tours are available for visitors via their own mobile devices through the online audio guides. Currently, audio description tours are available for Dinosaurs exhibition, Wild Planet and the Westpac Long Gallery 200 Treasures of the Australian Museum and Ramses & the Gold of the Pharaohs special exhibition description guide.

Visit our What's On calendar of events to find programs with an accessibility offer, including Auslan interpretation. Events held in the AM Theatre have access to Hearing Loop technology.

Museum galleries are generally quieter in the late afternoon.

The AM runs a series of Early Birds Access Mornings and Night Owls evenings to provide a reduced-sensory, relaxed and supportive environment for visitors on the autism spectrum or those who have other access requirements. Visitors, together with their family and friends, can explore the AM before it opens to the general public at their own pace and without all the noise, crowds and other high sensory aspects of visiting a museum.

The Australian Museum welcomes guide dogs and companion dogs. A water bowl is kept at Admissions desk.

The Australian Museum is wheelchair accessible, with ramps and lifts available.

Wheelchair accessible toilets are located on all public gallery floors including Ground, Lower Ground near Cloaking, Level 1 and Level 2.

An all gender toilet is available on Lower Ground.

The AM has a Changing Places adult change table located on level 2. Please request the access to this facility from any AM staff, security or from the admission desk.

Baby change rooms are available on Lower Ground near Cloaking, and in the Level 2 Parents Room.

Accessible areas to eat in the Australian Museum includes:

• The Billabong Waterhole café is located on Level 2.

The Museum is usually at its quietest during school term between 2pm - 4pm on Tuesdays, Wednesdays and Thursdays.

School holidays and rainy days can be very busy.

The AM also runs a series of Early Birds Access Mornings to provide a reduced-sensory, relaxed and supportive environment for visitors on the autism spectrum or those who have other access requirements. Visitors, together with their family and friends, can explore the AM before it opens to the general public at their own pace and without all the noise, crowds and other high sensory aspects of visiting a museum.

View our What's on calendar for program and exhibition details.

General Admission and major exhibition entry is free to those who hold a Companion Card and are assisting as a carer. Further discount will apply when presenting a Centrelink Healthcare Card or Pension Card. See our Admissions page for further details.

A wheelchair may be available for use during your visit. Please ask at the Admission Desk on arrival at the Museum.

You can book your wheelchair in advance by calling 93206174 or by emailing visit@australian.museum.

The AM Visual Story is a guide for visitors on the autism spectrum and those with sensory sensitivities to prepare for their visit.

The AM runs a series of Early Birds Access Mornings to provide a reduced-sensory, relaxed and supportive environment for visitors on the autism spectrum or those who have other access requirements. Visitors, together with their family and friends, can explore the AM before it opens to the general public at their own pace and without all the noise, crowds and other high sensory aspects of visiting a museum. View our What's on calendar for details.