Until 9 October 2022 you can redeem your NSW Parents Vouchers with the Australian Museum towards event tickets purchased onsite, or by registering online to become a Member.


How to redeem your Vouchers at the Australian Museum

Save up to $150 on Australian Museum Membership.

You can redeem up to three individual $50 Parents NSW Vouchers against Family 2 memberships.

To redeem your Parents NSW Vouchers towards Membership online:

  1. Use the online form to redeem your Parents NSW Vouchers towards the cost of your Membership.
  2. Select the number of vouchers you would like to use in the transaction.
  3. Fill in the additional information required in the online form including entering your Parent NSW Voucher codes.
  4. Complete your Account details and if there is a remaining balance owed, you will be taken to the payment page.
  5. Once the online payment is finalised, you will receive an email confirmation.

To redeem your Parents NSW Vouchers towards Membership onsite:

  1. Please ensure you have the Voucher ready to process on your Service NSW App before visiting. Vouchers must be applied for on the Service NSW website or via your Service NSW mobile App.
  2. Visit the Australian Museum Admissions Desk or Members Lounge in person to complete the purchase of your membership. Please tell our staff you are becoming a Member by redeeming your NSW Voucher, available on your Service NSW App, and have completed our online registration form.
  3. Our Members team will process your Parent NSW Voucher codes presented on your Service NSW App, and any remaining payment.
  4. You will receive your membership details via email.

Contact the Members Lounge on (02) 9320 6225, or email our Members Team for further assistance.

Can you use Parents NSW Vouchers for AM event tickets?

Yes, you can book some AM events with NSW Vouchers in-person only at the Australian Museum. Events cannot be booked online when using NSW Vouchers.

To redeem your Parents NSW Vouchers when onsite:

  1. Please ensure you have the Voucher ready to process on your Service NSW App before visiting. Vouchers must be applied for on the Service NSW website or via your Service NSW mobile App.
  2. Visit the Australian Museum Admissions Desk in person, and ask to purchase an AM event ticket by redeeming your NSW Voucher, available on your Service NSW App.
  3. Our visitor services team at the Admissions Desk will process your voucher codes presented on your Service NSW App, and any remaining payment.


Terms & Conditions

  • Parents NSW Vouchers can only be redeemed in person at the Australian Museum or via the online Parents NSW Vouchers Membership form.
  • Parents NSW Vouchers must be used before 9 October 2022.
  • Up to three individual $50 Parents NSW Vouchers can be redeemed against Family 2 memberships.
  • If the value of Parents NSW Voucher is greater than the cost of the transaction, the remaining balance of the Voucher will be forfeited and will not be reimbursed by the Australian Museum.
  • If the value of Parents NSW Voucher is less than the cost of the transaction, the remaining balance of the transaction must be paid by the customer.
  • Once a Parents NSW Voucher is processed, it cannot be changed or refunded.

About NSW Parents Vouchers

The NSW Government has launched Parents Vouchers to thank parents, guardians and carers who provided home learning to their school-enrolled children during 2021.

To find out how to apply for the Vouchers and download them to your Service NSW app, visit the Service NSW website.